Terms and conditions – Booking Y Gorlan Rowen Snowdonia National Park

Insurance

Please note our Insurance covers Y Gorlan buildings and contents only and therefore we are not liable for any injury to yourself including members of your party or any damage or loss of your and their belongings during your stay in Y Gorlan.

Cancellation Policy

We would not expect to have to make changes to your booking, but sometimes problems occur and we do have to make alterations or, very occasionally cancel bookings. If this does happen, we will contact you as soon as is reasonably practical and inform you of the cancellation or the change to your booking and if it is necessary to cancel your booking, we will refund the balance of any money you have paid us plus 10% as compensation for any inconvenience and losses caused by our cancellation.

30% deposit required at the time of booking and the balance is due 8 weeks before arrival. Cancel up to 8 weeks before check in and get a 50% refund. Cancel within 4 weeks of your trip and the reservation is 100% non-refundable.

House Rules

No smoking inside Y Gorlan Smoking only in the back garden and please use the ashtrays provided outside.

No parties or events

Check in is anytime after 4PM

Check out by 11AM

Self check-in with lockbox

Security deposit is £250 returned within 3 working days of your departure

Please ensure all rubbish is recycled as much as possible. Extra green recycling boxes are available next to the recycling trolley.

1 dog allowed with prior permission. Please clean up after your pet and bring their own bed to sleep in. Pets are not allowed on the furniture or upstairs or to be left alone inside the house.

Quiet rural location in the heart of the village – No noisy groups or parties or events permitted. No hot tubs. No other persons permitted other than those staying or detailed as visitors during the booking process.

On Departure

Please leave Y Gorlan by 11am on your day of departure unless agreed otherwise. We hope you enjoyed your stay but on departure please ensure you take all your belongings with you. All the glasses, crockery, cutlery and pans are washed, dried and put back in the cupboards or dresser. Items that can be recycled are put in the correct recycling box. All bins are emptied and refuse that cannot be recycled put into the black wheelie bin. Any dog mess has been put in the black compost bin and any excessive amount of dog hairs removed. The BBQ has been left as you found it otherwise there is a £25 cleaning charge. Please put any used towels inside the showers.

Standard cleaning is included within the cost of the rental. Please refrain from using party poppers, glitter, confetti etc. inside Y Gorlan. An additional cleaning charge of £50 will be deducted from your deposit if we have to clean up such items after you have left. Please take any party balloons, etc. with you when you leave.

We politely request that children are not allowed to wear trainers with roller balls inside the soles of their trainers inside Y Gorlan as the roller balls damage the flooring.

Please lock the door and post the keys back through the letter box on departure and close the gates behind you.